Privacy Policy for WAPTech App

PT Sealan Pratama Indonesia built the WapTech app as a Free app. This SERVICE is provided by PT Sealan Pratama Indonesia at no cost and is intended for use as is.

This page is used to inform visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Service.

If you choose to use our Service, then you agree to the collection and use of information in relation to this policy. The Personal Information that we collect is used for providing and improving the Service.

The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which are accessible at WapTech unless otherwise defined in this Privacy Policy.

This Privacy Policy governs the manner in which PT Sealan Pratama Indonesia collects, uses, maintains, and discloses information collected from users (referred to as "User" or "Users") of the WapTech mobile application ("App").

1. Information Collection

We may collect the following personally identifiable information and permissions from Users:

• Full Name: We may collect the User's full name for identification and personalization purposes within the App.
• Phone Number: We may collect the User's phone number to facilitate the generation of alarm notifications related to the User's monitored IoT devices.
• Installed SIM Card Information: We may collect information about the installed SIM card on the User's mobile phone for identification, verification, and connectivity purposes within the App.
• Email Address: We may collect the User's email address for communication purposes and to provide account-related information.
• Internet Connection: We may collect information about the User's internet connection to ensure proper functionality and communication with IoT devices.
• Access and Changing WiFi: The App may request permission to access and change WiFi settings to enable connectivity with IoT devices and facilitate communication.
• Access and Changing Network State: The App may request permission to access and change network state to optimize network connectivity for reliable communication with IoT devices.
• Camera: The App may request permission to access the device's camera for specific functionalities, such as scanning QR codes or capturing images for device configuration.
• Vibrate and Sound Notification: The App may utilize vibration and sound notifications to alert Users about alarm notifications or important events related to their monitored IoT devices.
• Location: The App may request access to the device's location to enhance the accuracy of device information and provide location-based features. This enables easier summoning of technicians if the device is not functioning correctly.

2. Data Usage

We use the collected information and permissions for the following purposes:

• Personalization: The User's full name may be used to personalize the App experience and improve user engagement.
• Alarm Notifications: The User's phone number is used to send alarm notifications related to their monitored IoT devices.
• Identification and Verification: The information about the installed SIM card on the User's mobile phone may be used for identification, verification, notifications, and connectivity purposes within the App.
• Communication: The User's email address may be used for communication purposes and to provide account-related information.
• IoT Device Connectivity: The App may utilize internet connection, WiFi access, and network state permissions to establish connectivity with Users' IoT devices for monitoring and control.
• App Functionality: The camera permission may be used for scanning QR codes or capturing images for device configuration.
• User Notifications: Vibration and sound notifications may be utilized to alert Users about alarm notifications or important events related to their monitored IoT devices.
• Location-Based Features: The App may utilize the device's location data to enhance the accuracy of device information, provide location-based functionalities, and assist in summoning technicians if the device is not functioning correctly. This allows for easier troubleshooting and repair processes.

3. Data Security

We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. We take appropriate security measures to protect Users' personal information from unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure.

4. Third-Party Sharing

We do not sell, trade, or rent Users' personally identifiable information to third parties.

5. Cookies

Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the websites that you visit and are stored on your device's internal memory.

This Service does not use these “cookies” explicitly. However, the app may use third-party code and libraries that use “cookies” to collect information and improve their services. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of this Service.

6. Service Providers

We may employ third-party companies and individuals due to the following reasons:

• To facilitate our Service;
• To provide the Service on our behalf;
• To perform Service-related services; or
• To assist us in analyzing how our Service is used.

7. Compliance with Laws

We will comply with all applicable laws and regulations regarding the collection, use, and retention of personal information.

8. User Rights

Users have the right to:

• Access and update their personal information stored within the App.
• Request deletion of their personal information, subject to legal obligations and legitimate business purposes.

9. Children's Privacy

The App is not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children. If you believe we have collected information from a child under 13, please contact us immediately, and we will take steps to remove the information.

10. Changes to this Privacy Policy

We reserve the right to update this Privacy Policy at any time. Users are encouraged to periodically review this Privacy Policy for any changes. Your continued use of the App following any changes to this Privacy Policy constitutes your acceptance of such changes.

11. Contact Us

By using the WapTech mobile application, you signify your acceptance of this Privacy Policy. If you have any questions or concerns regarding this Privacy Policy or our data collection practices, please contact us at support@waptech.co.id .